HSEU and NTUC partners National Healthcare Group to shape healthcare jobs of the future

Healthcare workers in Singapore can now look forward to a dedicated platform that will help shape their jobs in the future through technology.

The CHI (Centre for Healthcare Innovation) Workforce Accelerator is Singapore’s first structured platform to support workforce transformation through job redesign, rapid prototyping, and cross-sector collaboration.

It combines scenario planning, job redesign methodologies, and rapid prototyping to help healthcare organisations move from ideas to implementation.

Under the initiative, organisations and healthcare professionals can redesign roles, test workflows, and prototype new care models within a three- to six-month period.

The Accelerator was showcased during CHI INNOVATE 2026, a healthcare conference held on 2 to 4 July 2026.

CHI is a co-learning platform and network by NHG Health. CHI also has a training hub that grooms the next generation of healthcare professionals.

NHG Health operates public healthcare institutions such as hospitals and polyclinics.

Senior Minister of State for Digital Development and Information, and Health, Tan Kiat How, highlighted that the Accelerator would give healthcare professionals the space to rethink jobs, workflows and care delivery, rather than introducing technology without first considering workers’ and patients’ needs.

The Healthcare Services Employees’ Union (HSEU) played a key role in involving workers in the Accelerator’s development.

Union representatives co-facilitated engagement sessions with healthcare workers during the Accelerator’s “Reimagining” stage, enabling workers’ experiences and perspectives to help shape the possible future healthcare jobs.

The collaboration builds on CHI and HSEU’s partnership since 2024, which has included initiatives in artificial intelligence literacy and sustainability.

 

Expo 2026 brings 36 future healthcare roles to life

 

What would a healthcare career look like in 2036?

Part of the conference was Job Expo ’36 (JETS), where visitors encountered possibilities such as the “Nurse Choreographer”, who coordinates care across hospitals, communities and homes, and the “Precision and Personalised Medicine Advisor”, who uses genomic, biomarker and lifestyle data to tailor care.

These were among 36 reimagined healthcare roles showcased at JETS, demonstrating how existing professions could evolve rather than be displaced by technology.

For example, an “AI-Augmented Nurse” could use artificial intelligence to synthesise patient information and streamline workflows. At the same time, an “Eco-Health Nurse” could help reduce the environmental impact of clinical care.

Other roles focused on virtual care, community health, rehabilitation technology, social prescribing and the coordination of care across different settings.

JETS brought together healthcare professionals, policymakers, educators, industry partners, youth and members of the public to explore how technology, new care models and workforce transformation could reshape healthcare work over the next decade.

HSEU was among the partners supporting the event.

At its booth, HSEU shared information on union membership, engaged visitors in activities about the future of healthcare, and showcased NTUC’s Company Training Committee (CTC) projects.

NTUC LearningHub and NTUC’s e2i (Employment and Employability Institute) were also represented at JETS.

JETS was also designed as more than a conventional career exhibition.

Through immersive exhibits, role-play activities and technology-enabled demonstrations, participants explored how care could be delivered differently across hospitals, communities and homes.

They were also introduced to emerging skills and career opportunities, as healthcare becomes increasingly integrated, digital and personalised.

NTUC CTC Grant turns healthcare innovation into better jobs and skills

JETS also showed how the Labour Movement can help translate workforce concepts into practical solutions for the workplace.

Tan Tock Seng Hospital Deputy Director of Nursing Huangbo Sui shared how the hospital's Smart Scheduler, co-funded by the NTUC CTC Grant, is improving workforce scheduling and supporting patient care.

HSEU said that the CTC Grant can support companies as they redesign jobs, pilot new work processes, adopt technology and equip workers with the skills required for transformed roles.

The union intends to continue helping healthcare organisations use CTC Grant to test and scale worker-centred solutions developed through the Workforce Accelerator.

The partnership is intended to ensure that productivity improvements translate into better work outcomes, including more sustainable workloads, higher-value responsibilities, stronger skills and improved career prospects for healthcare workers.

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